A small, remote team that builds Shopify apps and answers its own support

The team

Who you'll hear from

• 

  CEO

  Ana Bunaiasu

  Ana runs App Attic and leads customer success at Lantern, helping Shopify brands grow through smarter product discovery. She runs the onboarding calls and writes the case studies when a merchant's quiz takes off, so if you've seen the numbers a quiz can do, you've seen her work.

  LinkedIn
• 

  COO

  Stefania Bogdan

  Stefania runs the company. She decides what gets built next, keeps three apps running without drama, and looks after marketing and the merchants once they're on board, from partnerships and content to making sure a new install turns into results.

  LinkedIn
• 

  CTO

  Traian Turcu

  Traian built the apps and maintains them: new features ship almost every day, and every one of them has to clear his bar for security before it goes out. He's sold on Amazon and Shopify himself, so the apps solve problems he's had as a merchant.

  LinkedIn

Support and help center

The people you reach when you write in, and the people who wrote the article you found first.

• 

  Technical support

  Jandy Codera

  Jandy answers Lantern support and gets quizzes working inside merchants' themes. Many App Store reviews thank Jandy by name, and they mean it: concierge-style is the phrase that keeps coming up, because Jandy goes into the quiz and fixes it.

  LinkedIn
• WM

  Technical writer

  Wendy Manuel

  Wendy writes the help center. When a question comes up twice, the answer becomes an article, with screenshots, so the next merchant finds it before they need to write in.